Development of the Bag Products from Vetiver Grass

Abstract

This study aimed to investigate the customers demand on Vetiver grass bag, to develop Vetiver grass bag that answers the customers demand and to evaluated customers’ satisfaction toward the Vetiver grass bag. The five three-dimensional (3D) patterns Vetiver grass bags were designed. The pattern will be evaluated and use in further steps. The participants in this step were five technicians who are expert in manufacturing and product design. Research instrument was open-ended questionnaire. The pattern number four was selected by the technicians because it was the most suitable pattern for the Vetiver grass bag. The prototype of Vetiver grass bag were made and use as the sample in customers’ satisfaction evaluation step. The participants were 50 customers who used the fashion bags in Oriental pier area. The research instrument was customers’ satisfaction questionnaire. The customers’ satisfaction score showed that 1) product design aspect, the customers satisfied the size and ratio of the product ( ̅=4.24) 2) the product beautifulness, the customers satisfied the shape of product which was modern style ( ̅=4.34) 3) the usefulness, the customers satisfied because the products are able to use in various occasion ( ̅=4.64) and 4) the satisfaction toward whole product, the Vetiver grass bag gained the customer satisfaction in highest level ( ̅=4.28).