Analysis of Defects Occurring During the Operation of Perfume Supply Chain Case Study of Manufacturer and Distributor of Linna Perfume

Abstract

Analysis of risk factors of perfume supply chain. Case study of manufacturer and distributor of Linna perfume. The objective of study are 1. Study the risk factors in the supply chain. 2. To assess the severity of risk factors in the supply chain. 3. To propose the risk management approach in the supply chain by using a semi-structured interview form to enter in-depth interviews. and inquiring the person involved of perfume supply chain for upstream, midstream and downstream to analyze assessing violence risk evaluate by used Failure Mode & Effects Analysis ( FMEA) and rank the risk factors and analyze the reasons to propose risk management. The results found that there are 5 main factors affecting the supply chain: 1. Use a random product quality check before placing a sale. 2. The product is easily damaged. 3. Customer credit is carried out to the cost of non-standard raw materials. 5. There is not enough money to live after purchase. Is the RPN value of 280,280,336,392 and 567, respectively. The researchers then offered a three-way risk management approach. As follows: Approach 1 reduce or control risk factors in order to quickly check the quality of goods before placing a sale, the product is easily damaged, and the customer has insufficient funds to live after purchase. Approach 2 Avoid risk factors, credit customer loyalty and approach 3 risk diversification in risk factors, the cost of non-standard raw materials.