SATISFACTIONS OF STUDENTS LEARNING IN CLASSROOM AND DISTANCE LEARNING ON TELEVISION OF PANYAPIWAT COLLEGE OF TECHNOLOGY

Abstract

The purposes of this research were to evaluate students’ satisfaction and to examine the relationship amoge factors affecting students’ satisfaction at Panyapiwat College of Technology who learning in classroom and distance learning on television. The subjects included Vocationnal certificate level 1-3 students of Panyapiwat College of Technology who learning in classroom and distance learning on television with 511 students by random selection. A questionnaire was used as the instrument in gathering data and statistics used in data anlysis were frequency, percentage, average tscore, inferential statistics, t-test, one way ANOVA for Hypothesis testing. In addition, Multiple linear regression at level of significances are 0.01, 0.05 and 0.1. The result revealed that the factors affecting to students’ satisfaction of learning in classroom and distance learning on television includes expectation, quality perspective, value perspective, appearance, service satisfaction, problem of service and service loyalty. Service expectation was primary factor positively impacting quality, and these two factors would be having a positive effects on the value perspective. All three factors were a positive effect on service satisfaction and learner appearance that positive effects to quality perspective and service satisfaction. Five factors would be a positive effect on the recommendation and service loyalty to the service at level of significance 0.01