GOOD GOVERNANCE BASED ADMINISTRATION OF SAM NGAM SUB-DISTRICT MUNICIPALITY, DON TUM DISTRICT, NAKHON PATHOM PROVINCE

Abstract

The objectives were to identify the characteristics of the good governance based public administration of Sam Ngam Subdistrict Municipality, Don Tum District, Nakhon Pathom Province; and enumerate causes and problems in the good governance based public administration and offer a developmental guideline for the good governance based public administration. This study employed a qualitative method. Data were collected by using indepth interviews. Twenty-three key informants included administrators, operating officers, and the general public. The data were analyzed by using a thematic analysis. Findings revealed that; the good governance based public administration comprised of six characteristics including; the rule of law which was operated in compliance with regulations and laws; morality which was operated with righteousness; transparency which was disclosed operational information to the public; participation which was gave parties from all sectors an opportunity to raise opinions; responsibility which was raised the awareness among officers of their duties; and cost-effectiveness which was used resources to maximize common benefits; and the good governance based public administration comprised six problem dimensions including; rule of law aspect which showed the appearance of inconsistencies between the organization administrative practices and the regulations which were issued by the central administration; morality which were valued on the patronage systems; transparency which were in ability to show complete information because of complex process to access information; participation which showed poor public participation because the general public did not find values in participating; responsibility which the officers were found lacking punctuality from the low sense of discipline; and cost-effectiveness which the resources were found internally used beyond necessity as the agency members lacked economical values and, hence, the development guideline to solve the six problem dimensions included; allow regulatory modifications; cultivate ability-based values; develop a process for easier access to public information; raise awareness of the importance of public participation in public activities; establish a clear and concise framework in promoting operational discipline; and campaign for the cost-effective resource utilization.