KNOWLEDGE MANAGEMENT AND PERSONNEL COMPETENCY OF NAVAL PUBLIC WORKS DEPARTMENT, ROYAL THAI NAVY

Abstract

The purpose of this study was to study the knowledge management of Naval Public Works Department; the performance of personnel of Naval Public Works Department; the relationship between the effective knowledge management and the performance of personnel of Naval Public Works Department and; knowledge management methods affecting the performance of personnel of Naval Public Works Department. This research adopted a mixed-method. Quantitative research sample group used in the study were 687 officers and employees of Naval Public Works Department. The questionnaire were employed as data collection tools. The statistics used in this study were frequency, percentage, mean and standard deviation. The research hypothesis was tested by canonical correlation analysis. Qualitative research conducted in-depth interviews with 10 officers and analyzed data with contend analysis. The study showed that; the knowledge management of Naval Public Works Department performance was at a moderate level; the personnel's performance strength and completeness was achieved at high level; the knowledge management of the pursuit of knowledge, knowledge creation, knowledge collection, knowledge distribution and applied knowledge were relationship affected positively the performance of the personnel and; the suggestion of knowledge management of Naval Public Works Department as knowledge collection in technicians and bring the knowledge to practical used.