A study of the problem to the service of the President's Office Rajamangala University of Technology Rattanakosin

Abstract

This research aims : 1) to know the satisfaction of Service personnel in the agency. The Office of the President Rajamangala University of Technology Rattanakosin 2 ) to know the difference in the satisfaction of Service personnel in the agency . Office of the President Rajamangala University of Technology Rattanakosin A sample of 180 people into supporting staff. Academic staff, students and other research tools. 1 copy of the questionnaire statistics questionnaires used in statistical data analysis, percentage (%), mean ( ), standard deviation (SD). The results showed that Respondents were offered in most Center of Division. With an average of 38.8, followed by the Finance of Division. Representing an average of 26.6 Policy and Policy and Planning Division with an average of 10, Human Resource Management Division with an average of 15 and the Division of Student Development, the mean was 9.4, respectively, and found that the frequency of the service agencies under the Office of the President by. 1-5 times / week. Representing a 70.5 average frequency 6-10 times / week. Representing a 18.8 average frequency 11-15 times / week . Representing a 8.3 average and more than 16 times / week. Representing an average of 2.2 respectively. In the service of the Agency found that the Office of the President. The process of providing the high level of satisfaction. The serving staff Satisfied with the high level of amenities. There are moderate satisfaction and quality of service. Satisfaction at the high level.